Unlocking confidence across borders: Hearing the voices behind property milestones

Unlocking confidence across borders: Hearing the voices behind property milestones

By PEXA • Feb 2026

An interstate move. One seamless experience.

Buying or selling property is one of life’s most significant milestones. When that transaction crosses state borders, complexity can quickly escalate – different jurisdictions, processes and stakeholders all needing to align at exactly the right moment.

For practitioners, interstate transactions once meant navigating varying state requirements, paper-based documentation and limited visibility across multiple parties. More coordination. More risk. More pressure at settlement.

Kathy Stolinski shares how this has all changed with PEXA, highlighting the difference our platform makes to her work with a story of a client moving from Western Australia to South Australia. PEXA helped remove the anxiety associated with interstate collaboration and ensured her client could move into their new home in SA. Watch the full story below.

From fragmented processes to a national platform

Property settlement in Australia wasn’t always connected. Each jurisdiction operated differently, and interstate transactions required manual workarounds, duplicated processes and significant administrative effort.

The lack of standardisation created friction:

  • Greater administrative effort
  • Reduced transparency across stakeholders
  • Increased pressure at settlement
  • Heightened risk of delays

As Australians became more mobile, the need for a consistent, reliable national experience became clear.

Today, PEXA provides a single digital platform supporting property settlements across Australia – bringing consistency, coordination and confidence to transactions that cross state borders.

What’s changed

Since its inception in 2010 – initially as a joint initiative between Federal and State Governments and later privatised in 2019, PEXA has worked to transform a fragmented property settlement ecosystem into a unified digital infrastructure. As shared in our latest customer story, the shift to a national digital platform has transformed the experience.

Practitioners now describe greater control over timelines, improved certainty at critical milestones, clear visibility across stakeholders and reduced administrative burden.

 

It's about being able to meet the client's requirements, removing the stress of the transaction from the client.
by Kathy Stolinski

The PEXA Exchange is now a national platform at scale, facilitating more than 15 million property settlements with over $5 trillion in value securely exchanged across the Australian economy.1 A clear indicator of the scale and trust placed in our infrastructure. With adoption extending to Tasmania and the Northern Territory, PEXA now operates as a fully national digital settlement platform.

These aren’t just milestones – they reflect a connected national infrastructure trusted by the property industry.

But beyond efficiency, they describe something more important: confidence. Confidence that settlement will proceed as scheduled. Confidence that clients can move forward, even across state lines – with certainty.

 

Unlocking moments that matter

Our customer captures the real-world impact of digital settlement, sharing how a once complex interstate transaction can now be completed with clarity, coordination and certainty. Because progress isn’t just measured in transactions processed.

It’s measured in smoother moves, reduced stress, and unlocking life’s important milestones with confidence.

Watch PEXA’s customer stories

 

1 2015-2025 PEXA ECONOMIC IMPACT REPORT

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In the spirit of reconciliation PEXA acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today.

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