PEXA Key

1. When setting up a workspace, check that the box in the workspace is selected (if you have followed the steps above, this will be done be default).

    

2. Enter your client’s mobile phone number and email address and move through the rest of the steps to set up the workspace.

    

3. That’s it! Your client will receive a PEXA Key app download link via SMS and email. They simply have to register using the same phone and email you have entered in the PEXA Exchange.

1. Once you have invited your client to PEXA Key navigate to the Settlement screen.

    

2. Navigate to the Adjustments and Payments tab and scroll down to Payment Directions. Click on Request Account Details.

    

3. Select the name of your PEXA Key client from the list.

    

4. Enter the Amount to be deposited to your clients account at settlement. The amount can be edited later if required.

    

5. Enter a Transaction description. This is a description that your client will see in the PEXA Key app and will help identify the request for funds. For instance, Sale11Cairnes.

    

6. Click Save.

    

7. PEXA will automatically send your client a notification via the PEXA Key app, asking them to complete their bank account details.

   NOTE: The request will remain open until your client completes their Bank Account details.

    

8. Once the details are submitted by your client, the line item is automatically updated with their Account details.

    

9. Click Action cog and select Create to move the line item to your destinations, ready for settlement. 

   NOTE: The line item can be edited at any time leading up to your settlement.

1. First, invite your client to PEXA Key via the Participants screen.

    

2. Navigate to Settlement screen

    

3. Select the Source Funds tab.

    

4. Click the Send Trust Account Details button in the Provide Account Details section. 

    

5. Send Trust Account Details screen is displayed.

    

6. PEXA Key Client: Select the client you want to send your trust account information using PEXA Key.

    

7. Source Account: Select the trust account you want to send to your client. The details of the account, including BSB, Account number and Financial Institution are then displayed.

    

8. Amount: Enter the exact amount you want your client to deposit into your trust account.

    

9. Transaction Description: This is the reference that is displayed in PEXA Key and will be entered by your client when making their deposit into your trust account (For example,  11 Cairnes Sale).

    

10. Click Send.

1. First, invite your client to PEXA Key via the Participants screen.

    

2. Then, navigate to Settlement screen and click into the Source Funds tab.

    

3. Click the Add Source button.

    

4. Complete the Source line item, selecting PEXA Source Account.

    

5. Under the PEXA Key Banner, select the Send my client account details through PEXA Key.

    

6. PEXA Key Client: Select the client you want to send the PEXA Source account information using PEXA Key.

    

7. Click Save.

    

8. Once saved, the Source Funds tab will show the details that have been sent to your client in the Provide Account Details.

No, there is no cost to practitioners or buyers/sellers. PEXA Key is free for clients to download.

Email can be intercepted by a third party without the knowledge of the sender or receiver. With PEXA Key, the communication channel is secure as we have verified their details against what is entered in the workspace, and sent your client a 2-factor SMS code. In addition, client information is communicated into the PEXA workspace, and removes the need for a practitioner to manually enter bank account details.  

 No, you can only use the PEXA Key app if you’re set up as the Incoming Proprietor or Proprietor on Title party in a workspace.  

Yes, PEXA Key can be used for as many properties as the client has. The app is designed to be used multiple times if required.  

Please contact our Support Centre on 1300 084 515 or support@pexa.com.au.